At Waqarmart.com, customer satisfaction is important to us. We provide a transparent and fair return process so customers can shop with confidence.
1. Eligibility for Returns
Products may be returned within 30 days from the date of delivery.
To qualify for a return, items must be:
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Unopened
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Unused
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In original condition
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In the original manufacturer packaging with all labels and accessories
For hygiene and safety reasons, opened or used fragrance products cannot be returned.
2. Non-Returnable Items
We do not accept returns for:
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Opened or used products
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Items missing original packaging or components
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Products returned after the 30-day return window
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Items damaged due to customer handling
3. Return Shipping & Costs
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Shipping fees are non-refundable.
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Return shipping is the customer’s responsibility unless the return is due to our error.
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Shipping costs are refunded only if the item was incorrect or damaged upon arrival.
We do not refund shipping fees for:
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Undelivered or unclaimed packages
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Returns caused by incorrect address information provided by the customer
4. Refund Process
Once your return is received and inspected, an approved refund will be issued for the product price only (excluding shipping). Refunds are issued to the original payment method used at checkout.
5. How to Initiate a Return
Please contact our support team before sending any return to receive authorization instructions. Returns sent without authorization may be delayed or refused.
Email: support@waqarmart.com
6. Processing Time
Approved refunds are processed within 5–10 business days after the return is received.
7. Important Notes
Waqarmart LLC reserves the right to refuse returns that do not comply with this policy. All refund decisions are made in accordance with our published policies and U.S. consumer protection standards.
8. Contact Information
Waqarmart LLC
6341 Johnson Street
Hollywood, FL 33024, United States
Phone: +1 (786) 496-0230
Email: support@waqarmart.com
Website: https://waqarmart.com